Terms & Conditions

Terms and Conditions

Acceptance of Terms

These terms and conditions govern all supply of goods and services ("products") by Mitchell Systems Ltd ("MSL", "we", "us") to you, the purchaser of goods and services from us, including your use of the website at https://www.mslbarcodes.co.nz/ ("the website").

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop, you must be 18 years of age or over.

Purchases from our online shop may only be made by persons acquiring goods or services for their own use or consumption. You must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company, you warrant that you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and Supply

All orders are subject to the availability of products or services. If for any reason a product is not available, we will endeavour to notify the non-availability on our online shop.

Pricing

All prices are in New Zealand Dollars (NZD) and inclusive of Goods and Services Tax ("GST"), unless stated otherwise. Prices are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to the address you supply when placing your order. You are responsible for ensuring your contact details are correct.

Payment Options

We accept the following payment methods:

• Visa
  
  
• MasterCard
  
  
• American Express
  
  
• PayPal
  
  

Bank deposit payments must clear before the product is shipped.

Credit Card Security

All payments are processed via Stripe and are subject to Stripe's terms and conditions, which can be found here.

Delivery and Shipping

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website, and the total delivery cost will be provided in the order summary in your online shopping basket.

We use NZ Post for shipping. Delivery times will vary depending on your location.

We will use all reasonable endeavours to ensure that orders for physical goods are dispatched promptly after an order has been placed.

Returns

If you require a refund, we will do our best to accommodate you. Products must be returned in good condition, reflecting their purchase state. If a repair is possible, we will explore that option first. If a repair is not feasible, we will provide a refund, as long as the issue is raised within 60 days of receiving the product.

If you wish to return a product or request a repair, simply call us and we will talk you through the process.

Liability Limitation

Where you acquire or hold yourself out as acquiring goods or services from us for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply.

The conditions, warranties, and guarantees set out in the Sale of Goods Act 1908 or otherwise implied by statute or common law will not apply and are excluded from these terms of trade.

We will always endeavour to have complete and accurate information on our website, but to the greatest extent permissible by law we assume no responsibility for the completeness or current accuracy of the information provided.

To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, and agent of ours, and anyone else we use to perform our duties or provide services under any agreement you have with us.

None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us.

This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us. We, our employees, contractors, and agents will not be liable to you for loss or damage of any kind, however that loss or damage is caused or arises.

Applicable Law and Jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us, and irrespective of where you reside.

Use of our website, supply of products or services by us to you, and any other matter arising from these terms and conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with these terms of trade, the use of our website, or the supply of any services.

Where you or any other person who you act for, or who you permit to act for you, supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name, then we may recover the costs incurred by us from you (including legal costs on a solicitor–client basis).

You agree to use our website, products, and services in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy Policy and Confidentiality

Unless you opt to receive marketing messages from us, we will not contact you again in the future. If you have opted to receive ongoing communications but later wish to stop, you can opt out at any time by contacting us by email or following the unsubscribe instructions at the bottom of our emails.

Opting out of marketing messages will not prevent us from sending you messages that specifically relate to your orders.

We may use personal information that we collect about you to provide products and services, and to administer orders and payments.

You will need to permit us to place data files ("cookies") on your computer to enable some website features. If you choose not to enable cookies, some functionality of our website may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure and we cannot be held responsible for breaches of website security that are beyond our control.

You can request details of your personal information that we hold and ask us to correct it at any time.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at https://mitchellsystemsltd.rocketspark.co.nz/.

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.